(All calls must go to the 24/7 Customer Service Helpdesk)
HELPDESK PHONE: 334-727-8040Ìý Ìý|Ìý ÌýEMAIL: helpdesk@tuskegee.eduÌý Ìý|Ìý ÌýOFFICE HOURS: Mon-Fri 8am-4:30pm
°Â±ð±ô³¦´Ç³¾±ð!!ÌýThe Office of Information Technology (OIT) is the primary information technology (IT) provider on the campus of ¿ì»îÊÓƵ. Our mission is to provideÌýIT services that support the mission of the University and provide quality customer service to the university community and guests.
Password Resets If you have forgotten your password, or if |
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Campus Email If you can't log into your email, or if you |
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TigerWeb or CANVAS Having trouble accessing your TigerWeb |
Computer or Equipment Computer not starting up? Printer |
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SPAM or Virus System slow coming up, or you accidentally |
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Campus WiFi Can't get on the University's WiFi? |
For Incoming Students Are you a new student coming on campus |
Helpful Resources We provide helpful IT information and |
Zoom or MS Teams Need to get more familiar with Zoom |
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Zoom Pro and Microsoft's Teams Meetings | Ìý ÌýÌý | ÌýÌýÌý Ìý Campus WiFi Do's and Don'ts Ìý ÌýÌýÌý Ìý | Ìý ÌýÌý | Ìý ÌýÌýÌý Current OIT Campus Projects Ìý ÌýÌýÌý Ìý |
Zoom Pro is a leading video communications platform, perfect for both remote learning and on campus instruction with features like live video, audio conferencing, closed captioning, chat, file sharing, and synchronous webinars.ÌýÌý Teams Meetings combines live meetings, closed captions, chats, phone calls, file sharing, and embedded Office 365 (0365) applications, making it a powerful collaboration tool.Ìý ¿ì»îÊÓƵ (TU) has both Zoom Pro and Teams Meetings integrated into its Canvas Learning Management System (LMS). This provides all TU students and faculty easy access to these industry standard communication tools directly from within Canvas, significantly enhancing their learning and teaching experience and elevating student success!Ìý READ MOREKey Features Zoom Pro and Teams Meetings both provide:Ìý
Zoom Pro: Advantages
Teams Meetings: Advantages
Highly Valued Experience and Skillsets
Whether it is the ease of communicating with Zoom Pro or the comprehensive, industry standard features of Microsoft’s Teams Meetings, both platforms elevate ¿ì»îÊÓƵ’s remote and on campus learning experience!Ìý |
Both students and faculty need high-performing, reliable access for learning, and personal use---no matter how crowdedÌýthe area is. In order to do this, campus wireless networks need to deploy the necessary infrastructure. Capable, reliable WiFi is needed inÌýorder to deliver the performance thatÌýusers expectÌýinside areas such as:
Ìý READ MORETherefore, a capable WiFi standard is needed toÌýproperlyÌýsupport the growing use of mobile devices throughoutÌýcampus. DO:
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IsÌýit safe to use campus WiFi? Some benefits ofÌýWiFi:
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¿ì»îÊÓƵ Office of Information Technology (OIT)Ìýis embarking on an InformationÌýTechnology infrastructure upgrade this Spring and Summer.ÌýThe project includes upgrading the Campus Technology Infrastructure, which will include replacement of network switches and routers in the Data Center, administrative buildings, and student residential buildings.Ìý The upgradesÌýare expected to improve the availability of TuskegeeÌýnetworks and computing platforms.Ìý We willÌýcreate a project status site to keep you updated onÌýtheÌýstatusÌýof our progressÌýand wiil have more details to follow. Ìý READ MORECAMPUS PROJECTS: Network Infrastructure: Blackboard:
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The OIT provides access to two general student computer labs on campus:
​The Main Library alsoÌýprovides access to a general studentÌýcomputer lab:
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The University Telephone Directory is back online!!ÌýOnly Departmental numbers are available for public access. In order to access the Directory, your TU login credentials are needed. The link isÌý. If there is an error with your information, please contactÌýhelpdesk@tuskegee.edu.
As of July 31, 2021 ¿ì»îÊÓƵ Skype for Business calls and chat features will no longer be available!!ÌýAll users will need to transition to Microsoft Teams to utilize calling and chat features.
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